RETAIN Knowledge Base
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PATIENTS
PRACTICE
GETTING STARTED
ACCOUNT SETTINGS + BILLING
PATIENT INFORMATION
UNDERSTANDING DASHBOARDS + REPORTS
PATIENTS
GETTING STARTED
ACCOUNT SETTINGS + BILLING
MY SUBSCRIPTION + SETTINGS
LAB
ORDERS
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RETAIN Knowledge Base
PATIENTS
PRACTICE
GETTING STARTED
ACCOUNT SETTINGS + BILLING
PATIENT INFORMATION
UNDERSTANDING DASHBOARDS + REPORTS
PATIENTS
GETTING STARTED
ACCOUNT SETTINGS + BILLING
MY SUBSCRIPTION + SETTINGS
LAB
ORDERS
PATIENTS
The knowledge base articles within this section are geared towards users of RETAIN from the patient side.
GETTING STARTED
How to sign up for a RETAIN account
ACCOUNT SETTINGS + BILLING
How to update your credit card/payment method
How to update your patient account details/information
How to add or delete account owners & viewers
How to update or reset a forgotten password
How to view order history
How to cancel your subscription
See more
MY SUBSCRIPTION + SETTINGS
How to skip an upcoming RETAIN order
How to change the frequency of your subscription
How to update shipping address
How to place an on demand order
How to switch from on-demand to a subscription
How to change your order date
How to reactivate a subscription
See more
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